Kent Hospital has developed a Patient and Family Advisory Council to work with hospital leadership, clinical staff, patients and/or families to help enhance the patient-hospital relationship. The Council’s mission is to foster this relationship between our patients and their families with Kent Hospital and their health care team.
Kent is looking to recruit members who will advise on the best way to create and maintain a patient and family-centered care culture. Members will be asked to help identify opportunities for improving the patient and family experience and to advise on policies and best practices to support such a culture.
“The Advisory Council works as a team between patients, families and caregivers to ensure that the care provided and the overall hospital experience are meeting the needs of the patients,” said Michael Dacey, MD, FACP, president and COO of Kent Hospital. “We enjoy hearing the feedback and suggestions from our patients and members of our community. By working with the Patient and Family Advisory Council it allows us to further improve the patient experience and the quality of care here at Kent.”
If you are interested in serving on the council and are a patient or former patient at Kent Hospital or know someone who is interested please contact Susan Crossley, patient feedback coordinator, at 401.737.7000 ext. 31464 or scrossley@kentri.org. Members will be expected to attend quarterly meetings and provide input on care delivery, programs and policies, and generate new ideas for improving operations and facilities. Members may also be asked to serve on other hospital committees to represent the patient and family perspective.
Kent Hospital, a Care New England Hospital, is a 359-bed, acute care hospital. It is Rhode Island’s second largest hospital, serving approximately 300,000 residents of central Rhode Island.
A teaching affiliate of The University of New England College of Osteopathic Medicine, Kent offers programs in Emergency Medicine, Family Medicine, Internal Medicine and an Undersea and Hyperbaric Medicine Fellowship. Kent’s redesigned Emergency Department (ED) sees approximately 70,000 patients a year and ranks Kent’s ED volume among the top 10-percent nationally. It was the first hospital in the state to eliminate the practice of ambulance diversion.